What is Servant Leadership? A Guide for Project Managers

working together

Intro

The concept of leadership has evolved significantly over time, particularly in the context of project management. The traditional model of authoritarian leadership is gradually being overshadowed by more collaborative and compassionate styles. One of the most promising among these modern leadership styles is servant leadership. This has always been my style of leadership and how I like to approach project management.

But what is servant leadership? Servant leadership is a leadership philosophy that emphasizes the role of a leader as a servant first, prioritizing the needs of team members, and focusing on their personal growth and well-being.

Understanding the Concept of Servant Leadership

The phrase ‘servant leadership’ was first introduced by Robert K. Greenleaf in 1970, inspired by the narrative in Herman Hesse’s novel, “Journey to the East.” The story portrays a spiritual journey of a group, where the most impactful leader, a servant, had no official authority. He was, however, the glue that kept the group together and made them more effective. This formed the basis of the servant leadership philosophy, which underscores the concept of leaders serving their teams first. These leaders focus on creating an environment conducive to the prosperity of their team members, thereby epitomizing the essence of servant leadership.

Key Characteristics of Servant Leadership Styles

Importance of team

Distinct traits mark servant leaders apart from conventional ones. Firstly, they are empathetic, striving to comprehend and relate to their teams’ challenges and concerns. Secondly, they are deeply invested in each member’s individual and professional development, creating an environment that nurtures growth. Humility is another core trait, where servant leaders admit their mistakes and attribute their victories to the team. Open communication is highly valued, promoting a trusting and transparent team culture. Lastly, these leaders harbor a robust community spirit, relentlessly working to develop unified and effective teams.

How Servant Leadership Applies to Project Management

Be a leader not a boss

Project management has much to gain from the implementation of servant leadership principles. A project manager who embodies this style prioritizes the development of a supportive work environment, ensuring every team member feels appreciated and heard. Key elements include open dialogue, enabling frequent feedback exchanges and ensuring accessibility to address any arising issues. Close collaboration with team members to pinpoint areas for enhancement and provide growth opportunities is another vital aspect.

On the surface you may think that this sounds like something that is specific to agile project management. Servant leadership, however, is much more than project management and applies to any project methodology. It applies to anytime that you are working with people. Whether you are a Project Manager, a Foreman in manufacturing plan, or a CEO. This people-centric method can elevate team spirits, enhance efficiency, and invariably steer projects to successful completions.

The Benefits of Servant Leadership in Project Management

Team growth

Implementing a servant leadership approach can drastically transform the project management landscape. It begins by cultivating a positive work environment, which directly impacts team morale and productivity. Servant leaders prioritize their team’s needs, thereby promoting a collaborative atmosphere that enhances project performance.

The investment in each team member’s personal and professional development leads to a rise in skills and competencies, further contributing to the success of the project. An open culture encourages swift identification and resolution of issues, maintaining the project’s momentum. Thus, the adoption of servant leadership can lead to substantial benefits, including enhanced collaboration, increased productivity, and improved project outcomes.

Cultivating the Servant Leadership Style in Project Management

Adopting servant leadership in project management necessitates a paradigm shift. It involves making a conscious decision to put your team first and cater to their needs. Begin by endorsing open communication. Welcome feedback and demonstrate an active response to your team’s issues. Allocate resources to support your team members’ personal and professional evolution by offering opportunities for continuous learning and honing their skills. Display humility in your actions; be willing to admit your errors and celebrate your team’s contributions. Ultimately, strive to cultivate a nurturing and uplifting workplace atmosphere that fosters camaraderie and teamwork.

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